Department of Public Health
Senior Services in Boston, Massachusetts. State Service Provider listed in the U.S. Administration for Community Living's Eldercare Locator — the federal directory of Area Agencies on Aging and other community service providers serving older adults, family caregivers, and adults with disabilities. To report abuse, neglect or misappropriation of a person by nursing home, rest home hospice or home health agency. Service focus: Elder Abuse P
Phone: (800) 462-5540
Address: 250 Washington Street, Boston, Massachusetts, 02108
Website: https://www.mass.gov/protecting-older-adults-from-abuse
Good to know: Source: Eldercare Locator, U.S. Administration for Community Living (eldercare.acl.gov) • State Service Provider • Eldercare ID=5954
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Frequently asked questions about Department of Public Health
How do I contact Department of Public Health?
You can call Department of Public Health at (800) 462-5540 or visit 250 Washington Street in Boston, Massachusetts. Their website is https://www.mass.gov/protecting-older-adults-from-abuse.
What services does Department of Public Health offer?
State Service Provider listed in the U.S. Administration for Community Living's Eldercare Locator — the federal directory of Area Agencies on Aging and other community service providers serving older adults, family caregivers, and adults with disabilities. To report abuse, neglect or misappropriation of a person by nursing home, rest home hospice or home health agency. Service focus: Elder Abuse Prevention. Hours: 24 hours a day, 7 days a week. https://www.mass.gov/info-detai
Are services at Department of Public Health free or low-cost?
Many community senior services providers offer free, sliding-scale, or Medicaid-covered services. Call Department of Public Health at (800) 462-5540 to confirm pricing, accepted insurance, and any income requirements before your visit.
Does Department of Public Health offer services in other languages?
Call Department of Public Health at (800) 462-5540 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.