Adult Protective Services Hotline

Senior Services in Springfield, Illinois. State Service Provider listed in the U.S. Administration for Community Living's Eldercare Locator — the federal directory of Area Agencies on Aging and other community service providers serving older adults, family caregivers, and adults with disabilities. To report suspected abuse, exploitation or neglect of an older person, age 60 and above or a person aged 18-59 with a disability. Service focus

Phone: (800) 252-8966

Address: One Natural Resources Way, Springfield, Illinois, 62702

Website: https://www2.illinois.gov/aging/protectionadvocacy/pages/abuse.aspx

Good to know: Source: Eldercare Locator, U.S. Administration for Community Living (eldercare.acl.gov) • State Service Provider • Eldercare ID=5604

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Frequently asked questions about Adult Protective Services Hotline

How do I contact Adult Protective Services Hotline?

You can call Adult Protective Services Hotline at (800) 252-8966 or visit One Natural Resources Way in Springfield, Illinois. Their website is https://www2.illinois.gov/aging/protectionadvocacy/pages/abuse.aspx.

What services does Adult Protective Services Hotline offer?

State Service Provider listed in the U.S. Administration for Community Living's Eldercare Locator — the federal directory of Area Agencies on Aging and other community service providers serving older adults, family caregivers, and adults with disabilities. To report suspected abuse, exploitation or neglect of an older person, age 60 and above or a person aged 18-59 with a disability. Service focus: Elder Abuse Prevention. Hours: 24 hours a day, 7 days a week. Languages: Engli

Are services at Adult Protective Services Hotline free or low-cost?

Many community senior services providers offer free, sliding-scale, or Medicaid-covered services. Call Adult Protective Services Hotline at (800) 252-8966 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Adult Protective Services Hotline offer services in other languages?

Call Adult Protective Services Hotline at (800) 252-8966 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.