Next Step Shelter

Housing & Shelter in Honolulu, Hawaii. The shelter is inside a warehouse in the Honolulu neighborhood of Kakaako. The shelter is accessible through a gated entrance located on Ilalo Street near Forrest Avenue. There is a sign for the shelter on the gate. Shelter hours: Mondays through Saturdays 5:30pm to 8:30am. Saturdays and Sundays open all day. Shelter registration and Intake: Mondays through Thursdays 1pm to 4pm. Closed Fridays. Al

Phone: (808) 585-8800

Address: Pier 1 off Forrest Avenue in the Kaka'ako area, Honolulu, Hawaii, 96808

Good to know: HomelessShelterDirectory.org • slug=hi_next-step-shelter

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Frequently asked questions about Next Step Shelter

How do I contact Next Step Shelter?

You can call Next Step Shelter at (808) 585-8800 or visit Pier 1 off Forrest Avenue in the Kaka'ako area in Honolulu, Hawaii.

What services does Next Step Shelter offer?

The shelter is inside a warehouse in the Honolulu neighborhood of Kakaako. The shelter is accessible through a gated entrance located on Ilalo Street near Forrest Avenue. There is a sign for the shelter on the gate. Shelter hours: Mondays through Saturdays 5:30pm to 8:30am. Saturdays and Sundays open all day. Shelter registration and Intake: Mondays through Thursdays 1pm to 4pm. Closed Fridays. All new and follow up applicants are encouraged to be at the Shelter by 1:00 p.m.

Are services at Next Step Shelter free or low-cost?

Many community housing & shelter providers offer free, sliding-scale, or Medicaid-covered services. Call Next Step Shelter at (808) 585-8800 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Next Step Shelter offer services in other languages?

Call Next Step Shelter at (808) 585-8800 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.