OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County)
Transportation — Paratransit / ADA Transportation in Orange, California. OC ACCESS is OCTA's ADA-mandated door-to-door paratransit service for people with physical or cognitive disabilities who are unable to use regular fixed-route buses. Service operates within ¾ mile of any OC Bus route during bus operating hours. Rides cost $3.60 per one-way trip (vs. regular transit fares).
Phone: (714) 560-5956
Address: 550 S. Main Street, Orange, California, 92868
Website: https://www.octa.net/
Services offered: Door-to-door paratransit transportation, advance reservation scheduling, shared-ride service, $3.60 per one-way trip, eligibility valid up to 5 years after functional assessment. Must be unable to use fixed-route bus due to functional disability.
Ages served: Adults and youth with qualifying physical or cognitive disabilities
Insurance & payment accepted: Medi-Cal may cover some paratransit costs for eligible individuals. ADA requires this service be available at fares no more than twice the fixed-route fare.
Good to know: Call (714) 560-5956 ext. 2 or email accesseligibility@octa.net to schedule a functional assessment (about 1 hour). TDD: (714) 560-5474. Reservations must be made 1–7 days in advance.
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Frequently asked questions about OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County)
How do I contact OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County)?
You can call OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) at (714) 560-5956 or visit 550 S. Main Street in Orange, California. Their website is https://www.octa.net/.
What services does OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) offer?
OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) offers Door-to-door paratransit transportation, advance reservation scheduling, shared-ride service, $3.60 per one-way trip, eligibility valid up to 5 years after functional assessment. Must be unable to use fixed-route bus due to functional disability.. Serves Adults and youth with qualifying physical or cognitive disabilities. OC ACCESS is OCTA's ADA-mandated door-to-door paratransit service for people with physical or cognitive disabilities who are unable to use regular fixed-route buses. Service operates withi
Are services at OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) free or low-cost?
Many community transportation providers offer free, sliding-scale, or Medicaid-covered services. OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) reports accepting: Medi-Cal may cover some paratransit costs for eligible individuals. ADA requires this service be available at fares no more than twice the fixed-route fare.. Call OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) at (714) 560-5956 to confirm pricing, accepted insurance, and any income requirements before your visit.
Does OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) offer services in other languages?
Call OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) at (714) 560-5956 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).
Who is eligible for services at OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County)?
OC ACCESS – ADA Paratransit Service for People with Disabilities (Orange County) reports serving Adults and youth with qualifying physical or cognitive disabilities. Accepted insurance/payment: Medi-Cal may cover some paratransit costs for eligible individuals. ADA requires this service be available at fares no more than twice the fixed-route fare.. Eligibility can also depend on income, residency, and the specific service needed — call (714) 560-5956 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.