Austin Energy - Customer Assistance Program

Rental & Utility Assistance in Austin, Texas.

Phone: (512) 494-9400

Address: 721 Barton Springs Rd, Austin, Texas, 78701

Website: https://www.austinenergy.com

Languages: English, Spanish

Services offered: Customer Assistance Program (CAP) discount, payment arrangements, arrearage management, weatherization, free home energy audits, solar assistance, medical protection

Insurance & payment accepted: Free

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Frequently asked questions about Austin Energy - Customer Assistance Program

How do I contact Austin Energy - Customer Assistance Program?

You can call Austin Energy - Customer Assistance Program at (512) 494-9400 or visit 721 Barton Springs Rd in Austin, Texas. Their website is https://www.austinenergy.com.

What services does Austin Energy - Customer Assistance Program offer?

Austin Energy - Customer Assistance Program offers Customer Assistance Program (CAP) discount, payment arrangements, arrearage management, weatherization, free home energy audits, solar assistance, medical protection.

Are services at Austin Energy - Customer Assistance Program free or low-cost?

Many community rental & utility assistance providers offer free, sliding-scale, or Medicaid-covered services. Austin Energy - Customer Assistance Program reports accepting: Free. Call Austin Energy - Customer Assistance Program at (512) 494-9400 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Austin Energy - Customer Assistance Program support?

Austin Energy - Customer Assistance Program reports providing services in: English, Spanish. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.