Texas Medicaid Managed Care Ombudsman

Medicaid in Austin, Texas. Independent ombudsman helping Texas Medicaid members resolve problems with managed care plans. Complaints, appeals, coverage denials, access to care issues, and fair hearing requests. Free confidential assistance statewide.

Phone: (866) 566-8989

Address: 4900 North Lamar Boulevard, Austin, Texas, 78751

Website: https://www.hhs.texas.gov

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Frequently asked questions about Texas Medicaid Managed Care Ombudsman

How do I contact Texas Medicaid Managed Care Ombudsman?

You can call Texas Medicaid Managed Care Ombudsman at (866) 566-8989 or visit 4900 North Lamar Boulevard in Austin, Texas. Their website is https://www.hhs.texas.gov.

What services does Texas Medicaid Managed Care Ombudsman offer?

Independent ombudsman helping Texas Medicaid members resolve problems with managed care plans. Complaints, appeals, coverage denials, access to care issues, and fair hearing requests. Free confidential assistance statewide.

Are services at Texas Medicaid Managed Care Ombudsman free or low-cost?

Many community medicaid providers offer free, sliding-scale, or Medicaid-covered services. Call Texas Medicaid Managed Care Ombudsman at (866) 566-8989 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Texas Medicaid Managed Care Ombudsman offer services in other languages?

Call Texas Medicaid Managed Care Ombudsman at (866) 566-8989 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.