Massachusetts Client Assistance Program

Disability Services in Boston, Massachusetts. Federally designated Protection & Advocacy (P&A) agency serving the entire state under the DD Act (PADD), the Protection and Advocacy for Individuals with Mental Illness Act (PAIMI), the Protection and Advocacy of Individual Rights Act (PAIR), and the Client Assistance Program (CAP) under the Rehabilitation Act. Provides legal advocacy, investigation of abuse/neglect, representation, and systems a

Phone: (617) 727-7440

Address: One Ashburton Place, Room 1305, Boston, Massachusetts, 02108

Website: https://www.mass.gov/service-details/about-the-client-assistance-program

Good to know: One designated P&A per state/territory; member of the National Disability Rights Network (NDRN). Email: contactCAPMA@mass.gov. Source: NDRN Member Agency Directory (https://www.ndrn.org/about/ndrn-member-agencies/).

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Frequently asked questions about Massachusetts Client Assistance Program

How do I contact Massachusetts Client Assistance Program?

You can call Massachusetts Client Assistance Program at (617) 727-7440 or visit One Ashburton Place, Room 1305 in Boston, Massachusetts. Their website is https://www.mass.gov/service-details/about-the-client-assistance-program.

What services does Massachusetts Client Assistance Program offer?

Federally designated Protection & Advocacy (P&A) agency serving the entire state under the DD Act (PADD), the Protection and Advocacy for Individuals with Mental Illness Act (PAIMI), the Protection and Advocacy of Individual Rights Act (PAIR), and the Client Assistance Program (CAP) under the Rehabilitation Act. Provides legal advocacy, investigation of abuse/neglect, representation, and systems advocacy for people with disabilities.

Are services at Massachusetts Client Assistance Program free or low-cost?

Many community disability services providers offer free, sliding-scale, or Medicaid-covered services. Call Massachusetts Client Assistance Program at (617) 727-7440 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Massachusetts Client Assistance Program offer services in other languages?

Call Massachusetts Client Assistance Program at (617) 727-7440 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.