Texas Youth Helpline

Crisis Services — Youth Crisis Hotline in Austin, Texas. Statewide 24/7 crisis hotline for Texas youth, teens, and runaways operated by the Texas Department of Family and Protective Services. Provides crisis counseling, runaway prevention, and referrals.

Phone: (800) 989-6884

Address: Statewide, Austin, Texas, 78701

Website: https://www.dfps.texas.gov/Youth_Helpline

Languages: English, Spanish

Services offered: 24/7 crisis hotline (800-989-6884), text support (text 512-872-5777), crisis counseling, runaway prevention, parent-teen mediation, shelter referrals, resource referrals

Ages served: Youth and teens

Insurance & payment accepted: Free, no insurance required

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Frequently asked questions about Texas Youth Helpline

How do I contact Texas Youth Helpline?

You can call Texas Youth Helpline at (800) 989-6884 or visit Statewide in Austin, Texas. Their website is https://www.dfps.texas.gov/Youth_Helpline.

What services does Texas Youth Helpline offer?

Texas Youth Helpline offers 24/7 crisis hotline (800-989-6884), text support (text 512-872-5777), crisis counseling, runaway prevention, parent-teen mediation, shelter referrals, resource referrals. Serves Youth and teens. Statewide 24/7 crisis hotline for Texas youth, teens, and runaways operated by the Texas Department of Family and Protective Services. Provides crisis counseling, runaway prevention, and referrals.

Are services at Texas Youth Helpline free or low-cost?

Many community crisis services providers offer free, sliding-scale, or Medicaid-covered services. Texas Youth Helpline reports accepting: Free, no insurance required. Call Texas Youth Helpline at (800) 989-6884 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Texas Youth Helpline support?

Texas Youth Helpline reports providing services in: English, Spanish. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Texas Youth Helpline?

Texas Youth Helpline reports serving Youth and teens. Accepted insurance/payment: Free, no insurance required. Eligibility can also depend on income, residency, and the specific service needed — call (800) 989-6884 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.