Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH)

Medicaid in Anchorage, Alaska. Alaska Division of Public Assistance (DPA) Virtual Contact Center (VCC) under the Alaska Department of Health. DPA administers Alaska Medicaid, SNAP (Supplemental Nutrition Assistance Program), Adult Public Assistance, Alaska Temporary Assistance Program (ATAP), Heating Assistance, and child care assistance. TTY/Alaska Relay 7-1-1. Email hss.dpa.offices@alaska.gov. Application status checks availa

Phone: (800) 478-7778

Address: Virtual Contact Center, Anchorage, Alaska, 99501

Website: https://health.alaska.gov/en/division-of-public-assistance

Good to know: Phone verified 2026-05-02 against the Alaska DPA page at health.alaska.gov/en/division-of-public-assistance.

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Frequently asked questions about Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH)

How do I contact Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH)?

You can call Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH) at (800) 478-7778 or visit Virtual Contact Center in Anchorage, Alaska. Their website is https://health.alaska.gov/en/division-of-public-assistance.

What services does Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH) offer?

Alaska Division of Public Assistance (DPA) Virtual Contact Center (VCC) under the Alaska Department of Health. DPA administers Alaska Medicaid, SNAP (Supplemental Nutrition Assistance Program), Adult Public Assistance, Alaska Temporary Assistance Program (ATAP), Heating Assistance, and child care assistance. TTY/Alaska Relay 7-1-1. Email hss.dpa.offices@alaska.gov. Application status checks available through VCC.

Are services at Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH) free or low-cost?

Many community medicaid providers offer free, sliding-scale, or Medicaid-covered services. Call Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH) at (800) 478-7778 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH) offer services in other languages?

Call Alaska Division of Public Assistance (DPA) - Virtual Contact Center (DOH) at (800) 478-7778 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.