ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities

Senior Services in Montgomery, Alabama. The Alabama Long-Term Care Ombudsman Program, administered by the Alabama Department of Senior Services (ADSS) and delegated to certified ombudsmen housed at each of Alabama's 13 federally-designated Area Agencies on Aging (AAAs), is the federally-mandated Alabama advocacy program for Alabama residents of nursing homes, assisted-living facilities, and specialty-care assisted-living facilities. Ala

Phone: (800) 243-5463

Address: ADSS Long-Term Care Ombudsman Program, 201 Monroe Street, Suite 350, RSA Tower, Montgomery, Alabama, 36104

Good to know: ADSS Alabama Long-Term Care Ombudsman Program toll-free 1-800-243-5463 (verified 2026-05-01 via alabamaageline.gov/long-term-care-ombudsman-program). 201 Monroe Street, Suite 350, Montgomery, AL 36104. Federally-mandated state LTC ombudsman. Free, confidential complaint intake.

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Frequently asked questions about ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities

How do I contact ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities?

You can call ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities at (800) 243-5463 or visit ADSS Long-Term Care Ombudsman Program, 201 Monroe Street, Suite 350, RSA Tower in Montgomery, Alabama.

What services does ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities offer?

The Alabama Long-Term Care Ombudsman Program, administered by the Alabama Department of Senior Services (ADSS) and delegated to certified ombudsmen housed at each of Alabama's 13 federally-designated Area Agencies on Aging (AAAs), is the federally-mandated Alabama advocacy program for Alabama residents of nursing homes, assisted-living facilities, and specialty-care assisted-living facilities. Alabama LTC Ombudsmen receive, investigate, and work to resolve Alabama-resident co

Are services at ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities free or low-cost?

Many community senior services providers offer free, sliding-scale, or Medicaid-covered services. Call ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities at (800) 243-5463 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities offer services in other languages?

Call ADSS Alabama Long-Term Care Ombudsman Program - Statewide Advocacy for Residents of Nursing Homes, Assisted-Living, and Specialty-Care Assisted-Living Facilities at (800) 243-5463 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.