Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries

Medicaid in Montgomery, Alabama. The Alabama State Health Insurance Assistance Program (Alabama SHIP) is the federally-funded state-level program (administered in Alabama by the Alabama Department of Senior Services) that provides free, unbiased, one-on-one counseling to Alabama Medicare beneficiaries — including dual-eligible Medicare-Medicaid beneficiaries, Medicare Savings Program (MSP) applicants, Low-Income Subsidy (Extra He

Phone: (800) 243-5463

Address: Alabama Department of Senior Services, RSA Plaza, 770 Washington Avenue, Suite 470, Montgomery, Alabama, 36104

Website: https://www.alabamaageline.gov/ship/

Good to know: Alabama SHIP 1-800-243-5463 / 1-800-AGE-LINE (verified 2026-05-01 via alabamaageline.gov/ship/ and alabamaageline.gov). Local Montgomery line 334-242-5743. Operated by the Alabama Department of Senior Services (ADSS), RSA Plaza, 770 Washington Avenue, Suite 470, Montgomery, AL 36104. Free, confidential, unbiased Medicare counseling. SHIP services are delivered locally through Alabama's 13 Area Age

Similar medicaid resources nearby

• 1-800-MEDICARE - Federal CMS Helpline for Alabama Medicare and Dual-Eligible Beneficiaries — Statewide, Alabama
• 2-1-1 Connects Alabama - Statewide Health and Human Services Information and Referral — Birmingham, Alabama
• ALL Kids - Alabama CHIP Local Office Line (Montgomery) — Montgomery, Alabama
• ALL Kids - Alabama Children's Health Insurance Program (CHIP) Statewide Enrollment — Montgomery, Alabama
• Alabama Aging and Disability Resource Center (ADRC) - Long-Term Services and Supports Navigation — Montgomery, Alabama
• Alabama Department of Mental Health (ADMH) - Statewide Medicaid Behavioral Health Services Helpline — Montgomery, Alabama

See all Medicaid resources in Alabama

Frequently asked questions about Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries

How do I contact Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries?

You can call Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries at (800) 243-5463 or visit Alabama Department of Senior Services, RSA Plaza, 770 Washington Avenue, Suite 470 in Montgomery, Alabama. Their website is https://www.alabamaageline.gov/ship/.

What services does Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries offer?

The Alabama State Health Insurance Assistance Program (Alabama SHIP) is the federally-funded state-level program (administered in Alabama by the Alabama Department of Senior Services) that provides free, unbiased, one-on-one counseling to Alabama Medicare beneficiaries — including dual-eligible Medicare-Medicaid beneficiaries, Medicare Savings Program (MSP) applicants, Low-Income Subsidy (Extra Help) applicants, and people with end-stage renal disease or under-65 disabilities

Are services at Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries free or low-cost?

Many community medicaid providers offer free, sliding-scale, or Medicaid-covered services. Call Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries at (800) 243-5463 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries offer services in other languages?

Call Alabama State Health Insurance Assistance Program (SHIP) - Free Medicare Counseling for Dual-Eligibles and Medicare Beneficiaries at (800) 243-5463 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.