Penelope House Family Violence Shelter

Housing & Shelter in Mobile, Alabama. Penelope House is the certified domestic-violence emergency shelter for Mobile County and the surrounding southwest Alabama region. The shelter provides 24/7 confidential emergency safe shelter for women and children fleeing domestic violence, court and legal advocacy, support groups, children's services, and a 24-hour crisis hotline. All services are free and confidential.

Phone: (251) 342-8994

Address: P.O. Box 9127, Mobile, Alabama, 36691

Website: https://penelopehouse.org/

Good to know: Penelope House 24-hour crisis hotline 251-342-2809 (verified 2026-05-01 via penelopehouse.org). Admin 251-342-8994. Mailing P.O. Box 9127, Mobile, AL 36691. Shelter location confidential. Counties served: Mobile (and surrounding southwest Alabama on referral). ACADV statewide DV hotline 1-800-650-6522.

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Frequently asked questions about Penelope House Family Violence Shelter

How do I contact Penelope House Family Violence Shelter?

You can call Penelope House Family Violence Shelter at (251) 342-8994 or visit P.O. Box 9127 in Mobile, Alabama. Their website is https://penelopehouse.org/.

What services does Penelope House Family Violence Shelter offer?

Penelope House is the certified domestic-violence emergency shelter for Mobile County and the surrounding southwest Alabama region. The shelter provides 24/7 confidential emergency safe shelter for women and children fleeing domestic violence, court and legal advocacy, support groups, children's services, and a 24-hour crisis hotline. All services are free and confidential.

Are services at Penelope House Family Violence Shelter free or low-cost?

Many community housing & shelter providers offer free, sliding-scale, or Medicaid-covered services. Call Penelope House Family Violence Shelter at (251) 342-8994 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Penelope House Family Violence Shelter offer services in other languages?

Call Penelope House Family Violence Shelter at (251) 342-8994 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.