Jackson Care Connect (CCO)

Medicaid in Portland, Oregon. Coordinated Care Organization (CCO) serving Jackson County (Medford, Ashland, Talent, Phoenix, Central Point, Eagle Point, White City, and surrounding communities). Jackson Care Connect is administered by the non-profit CareOregon and manages OHP-funded physical, dental, and behavioral-health services for Oregon Health Plan members in Jackson County through contracted providers across the Rogue Va

Phone: (855) 722-8208

Address: 315 SW Fifth Ave, Portland, Oregon, 97204

Website: https://www.jacksoncareconnect.org/

Good to know: Customer service 1-855-722-8208 (8 a.m. to 5 p.m., Monday–Friday). Text 503-488-2882. Fax 503-416-3723. TTY 711. Email Info@jacksoncareconnect.org. Non-emergency medical transportation for JCC members is delivered by TransLink at 541-842-2060 / 888-518-8160. Mailing address shared with administering partner CareOregon in Portland; service area is entirely in Jackson County.

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Frequently asked questions about Jackson Care Connect (CCO)

How do I contact Jackson Care Connect (CCO)?

You can call Jackson Care Connect (CCO) at (855) 722-8208 or visit 315 SW Fifth Ave in Portland, Oregon. Their website is https://www.jacksoncareconnect.org/.

What services does Jackson Care Connect (CCO) offer?

Coordinated Care Organization (CCO) serving Jackson County (Medford, Ashland, Talent, Phoenix, Central Point, Eagle Point, White City, and surrounding communities). Jackson Care Connect is administered by the non-profit CareOregon and manages OHP-funded physical, dental, and behavioral-health services for Oregon Health Plan members in Jackson County through contracted providers across the Rogue Valley.

Are services at Jackson Care Connect (CCO) free or low-cost?

Many community medicaid providers offer free, sliding-scale, or Medicaid-covered services. Call Jackson Care Connect (CCO) at (855) 722-8208 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does Jackson Care Connect (CCO) offer services in other languages?

Call Jackson Care Connect (CCO) at (855) 722-8208 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.