OHP Client Services

Medicaid in Salem, Oregon. Oregon Health Authority's member-facing service line for OHP members. Use this line for questions about your OHP medical, dental, or behavioral-health benefits when your assigned coordinated care organization (CCO) has not been able to resolve them, or if you are enrolled in OHP fee-for-service ("Open Card") rather than a CCO. Also handles complaints and appeals against OHA-administered services.

Phone: (800) 273-0557

Address: 500 Summer St NE, Salem, Oregon, 97301

Website: https://www.oregon.gov/oha/HSD/OHP/Pages/Contact-Us.aspx

Good to know: OHA recommends contacting your CCO first for benefit and coverage questions; call OHP Client Services if your CCO cannot help or if you are not enrolled in a CCO. Secure email: Ask.OHP@odhsoha.oregon.gov. TTY: 711.

Similar medicaid resources nearby

See all Medicaid resources in Oregon

Frequently asked questions about OHP Client Services

How do I contact OHP Client Services?

You can call OHP Client Services at (800) 273-0557 or visit 500 Summer St NE in Salem, Oregon. Their website is https://www.oregon.gov/oha/HSD/OHP/Pages/Contact-Us.aspx.

What services does OHP Client Services offer?

Oregon Health Authority's member-facing service line for OHP members. Use this line for questions about your OHP medical, dental, or behavioral-health benefits when your assigned coordinated care organization (CCO) has not been able to resolve them, or if you are enrolled in OHP fee-for-service ("Open Card") rather than a CCO. Also handles complaints and appeals against OHA-administered services.

Are services at OHP Client Services free or low-cost?

Many community medicaid providers offer free, sliding-scale, or Medicaid-covered services. Call OHP Client Services at (800) 273-0557 to confirm pricing, accepted insurance, and any income requirements before your visit.

Does OHP Client Services offer services in other languages?

Call OHP Client Services at (800) 273-0557 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.