Mecklenburg County Department of Social Services
Child & Family Services in Charlotte, North Carolina. Mecklenburg County Department of Social Services is Mecklenburg County's local Department of Social Services, the official county-level intake and case-management agency for North Carolina's family safety-net programs. Services include Child Protective Services (CPS) reports and investigations, foster care licensing and placement, adoption services, kinship/relative-care navigation, Adult Protecti
Phone: (704) 336-3000
Address: 430 Stitt Road, Charlotte, North Carolina, 28213
Website: https://www.ncdhhs.gov/divisions/social-services/mecklenburg-county-department-social-services
Languages: English
Services offered: Child Protective Services (CPS) intake & investigations, foster care licensing & placement, adoption services, kinship/relative care, Adult Protective Services, Work First (TANF), Food & Nutrition Services (SNAP), Medicaid/NC Health Choice, energy assistance (LIEAP/CIP), child support enforcement, child care subsidy
Ages served: Children, youth, and families across all ages; adults receiving APS
Good to know: Sourced from the NC DHHS Division of Social Services Local DSS Directory at https://www.ncdhhs.gov/divisions/social-services/local-dss-directory (the official statewide directory of North Carolina's 100 county DSS agencies). Canonical county landing page on the official .gov domain. [Live HTTP source-directory fetch confirmed via curl + r.jina.ai, April 2026 — county pages follow standardized NCDH
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Frequently asked questions about Mecklenburg County Department of Social Services
How do I contact Mecklenburg County Department of Social Services?
You can call Mecklenburg County Department of Social Services at (704) 336-3000 or visit 430 Stitt Road in Charlotte, North Carolina. Their website is https://www.ncdhhs.gov/divisions/social-services/mecklenburg-county-department-social-services.
What services does Mecklenburg County Department of Social Services offer?
Mecklenburg County Department of Social Services offers Child Protective Services (CPS) intake & investigations, foster care licensing & placement, adoption services, kinship/relative care, Adult Protective Services, Work First (TANF), Food & Nutrition Services (SNAP), Medicaid/NC Health Choice, energy assistance (LIEAP/CIP), child support enforcement, child care subsidy. Serves Children, youth, and families across all ages; adults receiving APS. Mecklenburg County Department of Social Services is Mecklenburg County's local Department of Social Services, the official county-level intake and ca
Are services at Mecklenburg County Department of Social Services free or low-cost?
Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Mecklenburg County Department of Social Services at (704) 336-3000 to confirm pricing, accepted insurance, and any income requirements before your visit.
What languages does Mecklenburg County Department of Social Services support?
Mecklenburg County Department of Social Services reports providing services in: English. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.
Who is eligible for services at Mecklenburg County Department of Social Services?
Mecklenburg County Department of Social Services reports serving Children, youth, and families across all ages; adults receiving APS. Eligibility can also depend on income, residency, and the specific service needed — call (704) 336-3000 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.