Durham County Department of Social Services

Child & Family Services in Durham, North Carolina. Durham County Department of Social Services is Durham County's local Department of Social Services, the official county-level intake and case-management agency for North Carolina's family safety-net programs. Services include Child Protective Services (CPS) reports and investigations, foster care licensing and placement, adoption services, kinship/relative-care navigation, Adult Protective Service

Phone: (919) 560-8000

Address: 414 E. Main St, Durham, North Carolina, 27702-0810

Website: https://www.ncdhhs.gov/divisions/social-services/durham-county-department-social-services

Languages: English

Services offered: Child Protective Services (CPS) intake & investigations, foster care licensing & placement, adoption services, kinship/relative care, Adult Protective Services, Work First (TANF), Food & Nutrition Services (SNAP), Medicaid/NC Health Choice, energy assistance (LIEAP/CIP), child support enforcement, child care subsidy

Ages served: Children, youth, and families across all ages; adults receiving APS

Good to know: Sourced from the NC DHHS Division of Social Services Local DSS Directory at https://www.ncdhhs.gov/divisions/social-services/local-dss-directory (the official statewide directory of North Carolina's 100 county DSS agencies). Canonical county landing page on the official .gov domain. [Live HTTP source-directory fetch confirmed via curl + r.jina.ai, April 2026 — county pages follow standardized NCDH

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Frequently asked questions about Durham County Department of Social Services

How do I contact Durham County Department of Social Services?

You can call Durham County Department of Social Services at (919) 560-8000 or visit 414 E. Main St in Durham, North Carolina. Their website is https://www.ncdhhs.gov/divisions/social-services/durham-county-department-social-services.

What services does Durham County Department of Social Services offer?

Durham County Department of Social Services offers Child Protective Services (CPS) intake & investigations, foster care licensing & placement, adoption services, kinship/relative care, Adult Protective Services, Work First (TANF), Food & Nutrition Services (SNAP), Medicaid/NC Health Choice, energy assistance (LIEAP/CIP), child support enforcement, child care subsidy. Serves Children, youth, and families across all ages; adults receiving APS. Durham County Department of Social Services is Durham County's local Department of Social Services, the official county-level intake and case-management a

Are services at Durham County Department of Social Services free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Durham County Department of Social Services at (919) 560-8000 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Durham County Department of Social Services support?

Durham County Department of Social Services reports providing services in: English. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Durham County Department of Social Services?

Durham County Department of Social Services reports serving Children, youth, and families across all ages; adults receiving APS. Eligibility can also depend on income, residency, and the specific service needed — call (919) 560-8000 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.