TNSTEP, Tennessee's Parent & Youth Training & Information Center

Child & Family Services in Greeneville, Tennessee. Parent Training and Information Center (PTI) for Tennessee. Federally funded under the Individuals with Disabilities Education Act (IDEA) by the U.S. Department of Education's Office of Special Education Programs (OSEP). Provides families of children with disabilities (birth through age 26) with information, training, and support to navigate the special education system. Services include one-on-on

Phone: (423) 639-0125

Address: 113 Austin Street, Greeneville, Tennessee, 37745

Website: https://tnstep.info/

Languages: English; Spanish (and additional languages vary by site)

Services offered: IEP and 504 plan support, special education advocacy training, parent rights under IDEA and Section 504, transition planning (school to adult services), dispute resolution (mediation, due process), information & referral on disability services, workshops and trainings for parents, one-on-one consultation, secondary transition planning, school discipline rights for students with IEPs/504s, bilingual outreach (varies by center)

Ages served: Children and youth with disabilities birth through age 26, and their families

Good to know: Federally funded parent center listed in the CPIR/parentcenterhub.org national directory (verified live April 2026, HTTP 200, non-parked). Designation: PTI. Toll-free: (800) 280-STEP (English); (800) 975-2919 (Spanish). Statewide PTI for Tennessee; serves families of children with disabilities throughout the state. Bilingual (English/Spanish) toll-free helplines. Verified live April 2026 (HTTP 200

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Frequently asked questions about TNSTEP, Tennessee's Parent & Youth Training & Information Center

How do I contact TNSTEP, Tennessee's Parent & Youth Training & Information Center?

You can call TNSTEP, Tennessee's Parent & Youth Training & Information Center at (423) 639-0125 or visit 113 Austin Street in Greeneville, Tennessee. Their website is https://tnstep.info/.

What services does TNSTEP, Tennessee's Parent & Youth Training & Information Center offer?

TNSTEP, Tennessee's Parent & Youth Training & Information Center offers IEP and 504 plan support, special education advocacy training, parent rights under IDEA and Section 504, transition planning (school to adult services), dispute resolution (mediation, due process), information & referral on disability services, workshops and trainings for parents, one-on-one consultation, secondary transition planning, school discipline rights for students with IEPs/504s, bilingual outreach (varies by center). Serves Children and youth with disabilities birth through age 26, and their families. Parent Trai

Are services at TNSTEP, Tennessee's Parent & Youth Training & Information Center free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call TNSTEP, Tennessee's Parent & Youth Training & Information Center at (423) 639-0125 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does TNSTEP, Tennessee's Parent & Youth Training & Information Center support?

TNSTEP, Tennessee's Parent & Youth Training & Information Center reports providing services in: English; Spanish (and additional languages vary by site). If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at TNSTEP, Tennessee's Parent & Youth Training & Information Center?

TNSTEP, Tennessee's Parent & Youth Training & Information Center reports serving Children and youth with disabilities birth through age 26, and their families. Eligibility can also depend on income, residency, and the specific service needed — call (423) 639-0125 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.