PEN Project

Child & Family Services in El Paso, Texas. Parent Training and Information Center (PTI) for Texas (Serving all other counties in western Texas, including El Paso.). Federally funded under the Individuals with Disabilities Education Act (IDEA) by the U.S. Department of Education's Office of Special Education Programs (OSEP). Provides families of children with disabilities (birth through age 26) with information, training, and support to nav

Phone: (806) 762-1434

Address: 3 Butterfield Trail, Suite 128A, El Paso, Texas, 79906

Website: https://prntexas.org/texas-ptis/pen-project/

Languages: English; many centers offer Spanish; additional languages vary by site (CPRCs typically serve specific cultural/linguistic communities)

Services offered: IEP and 504 plan support, special education advocacy training, parent rights under IDEA and Section 504, transition planning (school to adult services), dispute resolution (mediation, due process), information & referral on disability services, workshops and trainings for parents, one-on-one consultation, secondary transition planning, school discipline rights for students with IEPs/504s, bilingual outreach (varies by center)

Ages served: Children and youth with disabilities birth through age 26, and their families

Good to know: Federally funded parent center listed in the CPIR/parentcenterhub.org national directory (verified live April 2026, HTTP 200, non-parked). Designation: PTI. Toll-free: (877) 762-1435. Serving all other counties in western Texas, including El Paso.. Source: https://www.parentcenterhub.org/find-your-center/

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Frequently asked questions about PEN Project

How do I contact PEN Project?

You can call PEN Project at (806) 762-1434 or visit 3 Butterfield Trail, Suite 128A in El Paso, Texas. Their website is https://prntexas.org/texas-ptis/pen-project/.

What services does PEN Project offer?

PEN Project offers IEP and 504 plan support, special education advocacy training, parent rights under IDEA and Section 504, transition planning (school to adult services), dispute resolution (mediation, due process), information & referral on disability services, workshops and trainings for parents, one-on-one consultation, secondary transition planning, school discipline rights for students with IEPs/504s, bilingual outreach (varies by center). Serves Children and youth with disabilities birth through age 26, and their families. Parent Training and Information Center (PTI) for Texas (Serving

Are services at PEN Project free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call PEN Project at (806) 762-1434 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does PEN Project support?

PEN Project reports providing services in: English; many centers offer Spanish; additional languages vary by site (CPRCs typically serve specific cultural/linguistic communities). If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at PEN Project?

PEN Project reports serving Children and youth with disabilities birth through age 26, and their families. Eligibility can also depend on income, residency, and the specific service needed — call (806) 762-1434 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.