Family Matters

Child & Family Services in Effingham, Illinois. Parent Training and Information Center (PTI) for Illinois. Federally funded under the Individuals with Disabilities Education Act (IDEA) by the U.S. Department of Education's Office of Special Education Programs (OSEP). Provides families of children with disabilities (birth through age 26) with information, training, and support to navigate the special education system. Services include one-on-one

Phone: (217) 717-8016

Address: 1901 S. 4th Street, Suite 209, Effingham, Illinois, 62401

Website: https://www.fmptic.org

Languages: English; many centers offer Spanish; additional languages vary by site (CPRCs typically serve specific cultural/linguistic communities)

Services offered: IEP and 504 plan support, special education advocacy training, parent rights under IDEA and Section 504, transition planning (school to adult services), dispute resolution (mediation, due process), information & referral on disability services, workshops and trainings for parents, one-on-one consultation, secondary transition planning, school discipline rights for students with IEPs/504s, bilingual outreach (varies by center)

Ages served: Children and youth with disabilities birth through age 26, and their families

Good to know: Federally funded parent center listed in the CPIR/parentcenterhub.org national directory (verified live April 2026, HTTP 200, non-parked). Designation: PTI. Toll-free: (866) 436-7842. Source: https://www.parentcenterhub.org/find-your-center/

Similar child & family services resources nearby

See all Child & Family Services resources in Illinois

Frequently asked questions about Family Matters

How do I contact Family Matters?

You can call Family Matters at (217) 717-8016 or visit 1901 S. 4th Street, Suite 209 in Effingham, Illinois. Their website is https://www.fmptic.org.

What services does Family Matters offer?

Family Matters offers IEP and 504 plan support, special education advocacy training, parent rights under IDEA and Section 504, transition planning (school to adult services), dispute resolution (mediation, due process), information & referral on disability services, workshops and trainings for parents, one-on-one consultation, secondary transition planning, school discipline rights for students with IEPs/504s, bilingual outreach (varies by center). Serves Children and youth with disabilities birth through age 26, and their families. Parent Training and Information Center (PTI) for Illinois. Fe

Are services at Family Matters free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Family Matters at (217) 717-8016 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Family Matters support?

Family Matters reports providing services in: English; many centers offer Spanish; additional languages vary by site (CPRCs typically serve specific cultural/linguistic communities). If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Family Matters?

Family Matters reports serving Children and youth with disabilities birth through age 26, and their families. Eligibility can also depend on income, residency, and the specific service needed — call (217) 717-8016 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.