Massachusetts Family Voices at the Federation for Children with Special Needs

Child & Family Services in Boston, Massachusetts. Family Voices Affiliate Organization (FVAO) and Family-to-Family Health Information Center (F2F) for Massachusetts. Parent/family-led nonprofit serving children and youth with special health care needs (CYSHCN) and their families. Federally funded by the Maternal and Child Health Bureau (MCHB) under HRSA. Provides family-centered support, navigation of health care systems (Medicaid/CHIP, EPSDT, IE

Phone: (617) 236-7210

Address: The Schrafft Center, 529 Main Street, Suite 1M3, Boston, Massachusetts, 02129

Website: http://www.fcsn.org/mfv

Languages: English; Spanish (most affiliates); additional languages vary by site

Services offered: Health system navigation for children with special needs, Medicaid/CHIP/EPSDT support, help with IEPs, 504 plans, and IFSPs, peer-to-peer parent matching, training on care coordination, transition to adult care, and self-advocacy, information & referral, family leadership development, policy education, cultural and linguistic supports

Ages served: Children and youth ages 0-21 with special health care needs and disabilities, and their families

Good to know: F2F and FVAO for Massachusetts. Verified live website (HTTP 200, non-parked) and contact information from familyvoices.org/affiliates/states/ma (April 2026). Toll-free: (800) 331-0688. Fax: (617) 241-0330.

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Frequently asked questions about Massachusetts Family Voices at the Federation for Children with Special Needs

How do I contact Massachusetts Family Voices at the Federation for Children with Special Needs?

You can call Massachusetts Family Voices at the Federation for Children with Special Needs at (617) 236-7210 or visit The Schrafft Center, 529 Main Street, Suite 1M3 in Boston, Massachusetts. Their website is http://www.fcsn.org/mfv.

What services does Massachusetts Family Voices at the Federation for Children with Special Needs offer?

Massachusetts Family Voices at the Federation for Children with Special Needs offers Health system navigation for children with special needs, Medicaid/CHIP/EPSDT support, help with IEPs, 504 plans, and IFSPs, peer-to-peer parent matching, training on care coordination, transition to adult care, and self-advocacy, information & referral, family leadership development, policy education. Serves Children and youth ages 0-21 with special health care needs and disabilities, and their families. Family Voices Affiliate Organization (FVAO) and Family-to-Family Health Information Center (F2F) for Massa

Are services at Massachusetts Family Voices at the Federation for Children with Special Needs free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Massachusetts Family Voices at the Federation for Children with Special Needs at (617) 236-7210 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Massachusetts Family Voices at the Federation for Children with Special Needs support?

Massachusetts Family Voices at the Federation for Children with Special Needs reports providing services in: English; Spanish (most affiliates); additional languages vary by site. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Massachusetts Family Voices at the Federation for Children with Special Needs?

Massachusetts Family Voices at the Federation for Children with Special Needs reports serving Children and youth ages 0-21 with special health care needs and disabilities, and their families. Eligibility can also depend on income, residency, and the specific service needed — call (617) 236-7210 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.