West Virginia DHS – Bureau for Social Services
Child & Family Services — State Child Welfare Agency in Charleston, West Virginia. The West Virginia Bureau for Social Services within the Department of Human Services administers child protective services, adult protective services, foster care, adoption, and family services through county field offices in all 55 West Virginia counties.
Phone: (304) 558-0628
Address: 350 Capitol Street, Room 691, Charleston, West Virginia, 25301
Website: https://dhhr.wv.gov/bcf
Languages: English, Spanish, additional languages via interpreter
Services offered: Child protective services, foster care, adoption, kinship care, adult protective services, family preservation, child care subsidy
Ages served: Birth–21
Good to know: State child welfare agency headquarters; local services delivered through county/regional offices.
Similar child & family services resources nearby
- Big Brothers Big Sisters of South Central West Virginia — Charleston, West Virginia
- Child Welfare - West Virginia — Charleston, West Virginia
- Childhelp National Child Abuse Hotline - West Virginia — Charleston, West Virginia
- Children's Home Society of West Virginia — Charleston, West Virginia
- Prevent Child Abuse - West Virginia — Charleston, West Virginia
- United Way of Central West Virginia — Charleston, West Virginia
See all Child & Family Services resources in West Virginia
Frequently asked questions about West Virginia DHS – Bureau for Social Services
How do I contact West Virginia DHS – Bureau for Social Services?
You can call West Virginia DHS – Bureau for Social Services at (304) 558-0628 or visit 350 Capitol Street, Room 691 in Charleston, West Virginia. Their website is https://dhhr.wv.gov/bcf.
What services does West Virginia DHS – Bureau for Social Services offer?
West Virginia DHS – Bureau for Social Services offers Child protective services, foster care, adoption, kinship care, adult protective services, family preservation, child care subsidy. Serves Birth–21. The West Virginia Bureau for Social Services within the Department of Human Services administers child protective services, adult protective services, foster care, adoption, and family services through county field offices in all 55 West Virginia counties.
Are services at West Virginia DHS – Bureau for Social Services free or low-cost?
Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call West Virginia DHS – Bureau for Social Services at (304) 558-0628 to confirm pricing, accepted insurance, and any income requirements before your visit.
What languages does West Virginia DHS – Bureau for Social Services support?
West Virginia DHS – Bureau for Social Services reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.
Who is eligible for services at West Virginia DHS – Bureau for Social Services?
West Virginia DHS – Bureau for Social Services reports serving Birth–21. Eligibility can also depend on income, residency, and the specific service needed — call (304) 558-0628 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.