North Carolina Child Abuse & Neglect Reporting Hotline

Child & Family Services — Child Abuse Hotline in Raleigh, North Carolina. North Carolina does not operate a single statewide child abuse reporting hotline. Reports of suspected child abuse and neglect must be made to the Department of Social Services in the county where the child lives. Dial 2-1-1 to be connected to your county DSS, or call the Childhelp National Hotline at 1-800-422-4453. Visit ncdhhs.gov for the directory of all 100 county DSS offices.

Phone: 211

Address: Statewide hotline – serves all of North Carolina, Raleigh, North Carolina

Website: https://www.ncdhhs.gov/divisions/social-services

Languages: English, Spanish, additional languages via interpreter

Services offered: 24/7 child abuse and neglect reporting, intake screening, dispatch to child protective services, mandated reporter support

Ages served: Children and youth 0–18

Good to know: Mandated reporters and the public can call to report suspected child maltreatment.

Similar child & family services resources nearby

• Big Brothers Big Sisters of the Triangle (NC) — Raleigh, North Carolina
• Catholic Charities Diocese of Raleigh — Raleigh, North Carolina
• Child Welfare - North Carolina — Raleigh, North Carolina
• Childhelp National Child Abuse Hotline - North Carolina — Raleigh, North Carolina
• Communities In Schools of North Carolina (State Office) — Raleigh, North Carolina
• Easterseals PORT Health, North Carolina & Virginia (main office) — Raleigh, North Carolina

See all Child & Family Services resources in North Carolina

Frequently asked questions about North Carolina Child Abuse & Neglect Reporting Hotline

How do I contact North Carolina Child Abuse & Neglect Reporting Hotline?

You can call North Carolina Child Abuse & Neglect Reporting Hotline at 211 or visit Statewide hotline – serves all of North Carolina in Raleigh, North Carolina. Their website is https://www.ncdhhs.gov/divisions/social-services.

What services does North Carolina Child Abuse & Neglect Reporting Hotline offer?

North Carolina Child Abuse & Neglect Reporting Hotline offers 24/7 child abuse and neglect reporting, intake screening, dispatch to child protective services, mandated reporter support. Serves Children and youth 0–18. North Carolina does not operate a single statewide child abuse reporting hotline. Reports of suspected child abuse and neglect must be made to the Department of Social Services in the county where the child lives. Dial 2-1-1 to be connected to your county DSS, or call the Childhelp National Hotline

Are services at North Carolina Child Abuse & Neglect Reporting Hotline free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call North Carolina Child Abuse & Neglect Reporting Hotline at 211 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does North Carolina Child Abuse & Neglect Reporting Hotline support?

North Carolina Child Abuse & Neglect Reporting Hotline reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at North Carolina Child Abuse & Neglect Reporting Hotline?

North Carolina Child Abuse & Neglect Reporting Hotline reports serving Children and youth 0–18. Eligibility can also depend on income, residency, and the specific service needed — call 211 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.