North Carolina DHHS – Division of Social Services

Child & Family Services — State Child Welfare Agency in Raleigh, North Carolina. The North Carolina Division of Social Services provides state oversight and policy direction for child welfare services delivered by 100 county Departments of Social Services. Programs include child protective services, foster care, adoption, and family services.

Phone: (919) 527-6335

Address: 2401 Mail Service Center, Raleigh, North Carolina, 27699

Website: https://www.ncdhhs.gov/divisions/social-services

Languages: English, Spanish, additional languages via interpreter

Services offered: State oversight of county child welfare, foster care, adoption, family services, energy assistance, refugee services, food and nutrition services

Ages served: Birth–21

Good to know: State child welfare agency headquarters; local services delivered through county/regional offices.

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Frequently asked questions about North Carolina DHHS – Division of Social Services

How do I contact North Carolina DHHS – Division of Social Services?

You can call North Carolina DHHS – Division of Social Services at (919) 527-6335 or visit 2401 Mail Service Center in Raleigh, North Carolina. Their website is https://www.ncdhhs.gov/divisions/social-services.

What services does North Carolina DHHS – Division of Social Services offer?

North Carolina DHHS – Division of Social Services offers State oversight of county child welfare, foster care, adoption, family services, energy assistance, refugee services, food and nutrition services. Serves Birth–21. The North Carolina Division of Social Services provides state oversight and policy direction for child welfare services delivered by 100 county Departments of Social Services. Programs include child protective services, foster care, adoption, and family services.

Are services at North Carolina DHHS – Division of Social Services free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call North Carolina DHHS – Division of Social Services at (919) 527-6335 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does North Carolina DHHS – Division of Social Services support?

North Carolina DHHS – Division of Social Services reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at North Carolina DHHS – Division of Social Services?

North Carolina DHHS – Division of Social Services reports serving Birth–21. Eligibility can also depend on income, residency, and the specific service needed — call (919) 527-6335 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.