New York Child Abuse & Neglect Reporting Hotline
Child & Family Services — Child Abuse Hotline in Albany, New York. New York State Central Register of Child Abuse and Maltreatment (24/7) Trained intake workers screen reports, gather information, and dispatch investigations to the appropriate child protective services office.
Phone: (800) 342-3720
Address: Statewide hotline – serves all of New York, Albany, New York
Languages: English, Spanish, additional languages via interpreter
Services offered: 24/7 child abuse and neglect reporting, intake screening, dispatch to child protective services, mandated reporter support
Ages served: Children and youth 0–18
Good to know: Mandated reporters and the public can call to report suspected child maltreatment.
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Frequently asked questions about New York Child Abuse & Neglect Reporting Hotline
How do I contact New York Child Abuse & Neglect Reporting Hotline?
You can call New York Child Abuse & Neglect Reporting Hotline at (800) 342-3720 or visit Statewide hotline – serves all of New York in Albany, New York.
What services does New York Child Abuse & Neglect Reporting Hotline offer?
New York Child Abuse & Neglect Reporting Hotline offers 24/7 child abuse and neglect reporting, intake screening, dispatch to child protective services, mandated reporter support. Serves Children and youth 0–18. New York State Central Register of Child Abuse and Maltreatment (24/7) Trained intake workers screen reports, gather information, and dispatch investigations to the appropriate child protective services office.
Are services at New York Child Abuse & Neglect Reporting Hotline free or low-cost?
Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call New York Child Abuse & Neglect Reporting Hotline at (800) 342-3720 to confirm pricing, accepted insurance, and any income requirements before your visit.
What languages does New York Child Abuse & Neglect Reporting Hotline support?
New York Child Abuse & Neglect Reporting Hotline reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.
Who is eligible for services at New York Child Abuse & Neglect Reporting Hotline?
New York Child Abuse & Neglect Reporting Hotline reports serving Children and youth 0–18. Eligibility can also depend on income, residency, and the specific service needed — call (800) 342-3720 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.