Montana Child Abuse & Neglect Reporting Hotline

Child & Family Services — Child Abuse Hotline in Helena, Montana. Montana Centralized Intake (24/7) Trained intake workers screen reports, gather information, and dispatch investigations to the appropriate child protective services office.

Phone: (866) 820-5437

Address: Statewide hotline – serves all of Montana, Helena, Montana

Website: https://dphhs.mt.gov/cfsd

Languages: English, Spanish, additional languages via interpreter

Services offered: 24/7 child abuse and neglect reporting, intake screening, dispatch to child protective services, mandated reporter support

Ages served: Children and youth 0–18

Good to know: Mandated reporters and the public can call to report suspected child maltreatment.

Similar child & family services resources nearby

• Catholic Charities of Western Montana / Diocese of Helena Social Concerns — Helena, Montana
• Catholic Social Services of Montana — Helena, Montana
• Child Welfare - Montana — Helena, Montana
• Childhelp National Child Abuse Hotline - Montana — Helena, Montana
• Montana CASA Association — Helena, Montana
• Montana Department of Public Health and Human Services – Child and Family Services Division — Helena, Montana

See all Child & Family Services resources in Montana

Frequently asked questions about Montana Child Abuse & Neglect Reporting Hotline

How do I contact Montana Child Abuse & Neglect Reporting Hotline?

You can call Montana Child Abuse & Neglect Reporting Hotline at (866) 820-5437 or visit Statewide hotline – serves all of Montana in Helena, Montana. Their website is https://dphhs.mt.gov/cfsd.

What services does Montana Child Abuse & Neglect Reporting Hotline offer?

Montana Child Abuse & Neglect Reporting Hotline offers 24/7 child abuse and neglect reporting, intake screening, dispatch to child protective services, mandated reporter support. Serves Children and youth 0–18. Montana Centralized Intake (24/7) Trained intake workers screen reports, gather information, and dispatch investigations to the appropriate child protective services office.

Are services at Montana Child Abuse & Neglect Reporting Hotline free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Montana Child Abuse & Neglect Reporting Hotline at (866) 820-5437 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Montana Child Abuse & Neglect Reporting Hotline support?

Montana Child Abuse & Neglect Reporting Hotline reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Montana Child Abuse & Neglect Reporting Hotline?

Montana Child Abuse & Neglect Reporting Hotline reports serving Children and youth 0–18. Eligibility can also depend on income, residency, and the specific service needed — call (866) 820-5437 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.