Massachusetts Department of Children and Families (DCF)
Child & Family Services — State Child Welfare Agency in Boston, Massachusetts. The Massachusetts Department of Children and Families is the state's child welfare agency, responsible for protecting children from abuse and neglect, providing foster care and adoption, and supporting families. Operates 29 area offices across five regions.
Phone: (617) 748-2000
Address: 600 Washington Street, 6th Floor, Boston, Massachusetts, 02111
Website: https://www.mass.gov/orgs/department-of-children-families
Languages: English, Spanish, additional languages via interpreter
Services offered: Child protective services, foster care, adoption, kinship care, family preservation, congregate care, young adults services, family resource centers
Ages served: Birth–21
Good to know: State child welfare agency headquarters; local services delivered through county/regional offices.
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Frequently asked questions about Massachusetts Department of Children and Families (DCF)
How do I contact Massachusetts Department of Children and Families (DCF)?
You can call Massachusetts Department of Children and Families (DCF) at (617) 748-2000 or visit 600 Washington Street, 6th Floor in Boston, Massachusetts. Their website is https://www.mass.gov/orgs/department-of-children-families.
What services does Massachusetts Department of Children and Families (DCF) offer?
Massachusetts Department of Children and Families (DCF) offers Child protective services, foster care, adoption, kinship care, family preservation, congregate care, young adults services, family resource centers. Serves Birth–21. The Massachusetts Department of Children and Families is the state's child welfare agency, responsible for protecting children from abuse and neglect, providing foster care and adoption, and supporting families. Operates 29 area offices across five regions.
Are services at Massachusetts Department of Children and Families (DCF) free or low-cost?
Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Massachusetts Department of Children and Families (DCF) at (617) 748-2000 to confirm pricing, accepted insurance, and any income requirements before your visit.
What languages does Massachusetts Department of Children and Families (DCF) support?
Massachusetts Department of Children and Families (DCF) reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.
Who is eligible for services at Massachusetts Department of Children and Families (DCF)?
Massachusetts Department of Children and Families (DCF) reports serving Birth–21. Eligibility can also depend on income, residency, and the specific service needed — call (617) 748-2000 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.