Iowa Department of Health and Human Services – Family Well-Being and Protection

Child & Family Services — State Child Welfare Agency in Des Moines, Iowa. Iowa HHS Family Well-Being and Protection administers child protective services, foster care, adoption, juvenile court services support, and child care assistance through field offices serving all 99 Iowa counties.

Phone: (515) 281-5452

Address: 321 E 12th Street, Des Moines, Iowa, 50319

Website: https://hhs.iowa.gov/

Languages: English, Spanish, additional languages via interpreter

Services offered: Child protective services, foster care, adoption, kinship care, family team meetings, court-ordered services, child care assistance

Ages served: Birth–21

Good to know: State child welfare agency headquarters; local services delivered through county/regional offices.

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Frequently asked questions about Iowa Department of Health and Human Services – Family Well-Being and Protection

How do I contact Iowa Department of Health and Human Services – Family Well-Being and Protection?

You can call Iowa Department of Health and Human Services – Family Well-Being and Protection at (515) 281-5452 or visit 321 E 12th Street in Des Moines, Iowa. Their website is https://hhs.iowa.gov/.

What services does Iowa Department of Health and Human Services – Family Well-Being and Protection offer?

Iowa Department of Health and Human Services – Family Well-Being and Protection offers Child protective services, foster care, adoption, kinship care, family team meetings, court-ordered services, child care assistance. Serves Birth–21. Iowa HHS Family Well-Being and Protection administers child protective services, foster care, adoption, juvenile court services support, and child care assistance through field offices serving all 99 Iowa counties.

Are services at Iowa Department of Health and Human Services – Family Well-Being and Protection free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Iowa Department of Health and Human Services – Family Well-Being and Protection at (515) 281-5452 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Iowa Department of Health and Human Services – Family Well-Being and Protection support?

Iowa Department of Health and Human Services – Family Well-Being and Protection reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Iowa Department of Health and Human Services – Family Well-Being and Protection?

Iowa Department of Health and Human Services – Family Well-Being and Protection reports serving Birth–21. Eligibility can also depend on income, residency, and the specific service needed — call (515) 281-5452 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.