Illinois Department of Children and Family Services (DCFS)
Child & Family Services — State Child Welfare Agency in Chicago, Illinois. Illinois DCFS is the state's child welfare agency, investigating reports of child abuse and neglect, providing foster care and adoption, and licensing child welfare agencies. Operates regional offices throughout the state with administrative offices in Chicago and Springfield.
Phone: (312) 814-6800
Address: 100 W Randolph Street, 6th Floor, Chicago, Illinois, 60601
Website: https://dcfs.illinois.gov
Languages: English, Spanish, additional languages via interpreter
Services offered: Child abuse hotline and investigations, foster care, adoption, residential and group home licensing, child welfare agency licensing, intact family services, youth in care
Ages served: Birth–21
Good to know: State child welfare agency headquarters; local services delivered through county/regional offices.
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Frequently asked questions about Illinois Department of Children and Family Services (DCFS)
How do I contact Illinois Department of Children and Family Services (DCFS)?
You can call Illinois Department of Children and Family Services (DCFS) at (312) 814-6800 or visit 100 W Randolph Street, 6th Floor in Chicago, Illinois. Their website is https://dcfs.illinois.gov.
What services does Illinois Department of Children and Family Services (DCFS) offer?
Illinois Department of Children and Family Services (DCFS) offers Child abuse hotline and investigations, foster care, adoption, residential and group home licensing, child welfare agency licensing, intact family services, youth in care. Serves Birth–21. Illinois DCFS is the state's child welfare agency, investigating reports of child abuse and neglect, providing foster care and adoption, and licensing child welfare agencies. Operates regional offices throughout the state with administrative offices in Chicago and Springfield.
Are services at Illinois Department of Children and Family Services (DCFS) free or low-cost?
Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Illinois Department of Children and Family Services (DCFS) at (312) 814-6800 to confirm pricing, accepted insurance, and any income requirements before your visit.
What languages does Illinois Department of Children and Family Services (DCFS) support?
Illinois Department of Children and Family Services (DCFS) reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.
Who is eligible for services at Illinois Department of Children and Family Services (DCFS)?
Illinois Department of Children and Family Services (DCFS) reports serving Birth–21. Eligibility can also depend on income, residency, and the specific service needed — call (312) 814-6800 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.