Hawaii Department of Human Services – Child Welfare Services Branch

Child & Family Services — State Child Welfare Agency in Honolulu, Hawaii. The Hawaii Child Welfare Services Branch responds to reports of child abuse and neglect across all islands, provides foster care and resource family licensing, adoption, and ohana (family) supports. Operates Section offices on Oahu, Hawaii Island, Maui, and Kauai.

Phone: (808) 586-4994

Address: 810 Richards Street, Suite 400, Honolulu, Hawaii, 96813

Website: https://humanservices.hawaii.gov/ssd/home/child-welfare-services

Languages: English, Spanish, additional languages via interpreter

Services offered: Child abuse and neglect intake, foster care and resource family licensing, adoption, ohana conferences, voluntary services, ICWA-equivalent practices for Native Hawaiian children

Ages served: Birth–21

Good to know: State child welfare agency headquarters; local services delivered through county/regional offices.

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Frequently asked questions about Hawaii Department of Human Services – Child Welfare Services Branch

How do I contact Hawaii Department of Human Services – Child Welfare Services Branch?

You can call Hawaii Department of Human Services – Child Welfare Services Branch at (808) 586-4994 or visit 810 Richards Street, Suite 400 in Honolulu, Hawaii. Their website is https://humanservices.hawaii.gov/ssd/home/child-welfare-services.

What services does Hawaii Department of Human Services – Child Welfare Services Branch offer?

Hawaii Department of Human Services – Child Welfare Services Branch offers Child abuse and neglect intake, foster care and resource family licensing, adoption, ohana conferences, voluntary services, ICWA-equivalent practices for Native Hawaiian children. Serves Birth–21. The Hawaii Child Welfare Services Branch responds to reports of child abuse and neglect across all islands, provides foster care and resource family licensing, adoption, and ohana (family) supports. Operates Section offices on Oahu, Hawaii Island, Maui, and Kauai.

Are services at Hawaii Department of Human Services – Child Welfare Services Branch free or low-cost?

Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call Hawaii Department of Human Services – Child Welfare Services Branch at (808) 586-4994 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Hawaii Department of Human Services – Child Welfare Services Branch support?

Hawaii Department of Human Services – Child Welfare Services Branch reports providing services in: English, Spanish, additional languages via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Hawaii Department of Human Services – Child Welfare Services Branch?

Hawaii Department of Human Services – Child Welfare Services Branch reports serving Birth–21. Eligibility can also depend on income, residency, and the specific service needed — call (808) 586-4994 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.