National Runaway Safeline
Child & Family Services — Runaway & Homeless Youth in Chicago, Illinois. The National Runaway Safeline (NRS) is the federally designated communication system for runaway and homeless youth in the United States. Provides free, confidential 24/7 crisis intervention, conferencing, and referrals via phone, text, chat, email, and forum for youth in crisis or considering running away, and their families.
Phone: (800) 786-2929
Address: 3141 N Lincoln Avenue, Chicago, Illinois, 60657
Website: https://www.1800runaway.org
Languages: English, Spanish, 150+ via interpreter
Services offered: 24/7 crisis hotline, text and chat support, family conferencing, Home Free travel assistance program (in partnership with Greyhound), referrals, prevention education
Ages served: Youth 12–21, families
Good to know: Call 1-800-RUNAWAY or text 66008. Free and confidential.
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Frequently asked questions about National Runaway Safeline
How do I contact National Runaway Safeline?
You can call National Runaway Safeline at (800) 786-2929 or visit 3141 N Lincoln Avenue in Chicago, Illinois. Their website is https://www.1800runaway.org.
What services does National Runaway Safeline offer?
National Runaway Safeline offers 24/7 crisis hotline, text and chat support, family conferencing, Home Free travel assistance program (in partnership with Greyhound), referrals, prevention education. Serves Youth 12–21, families. The National Runaway Safeline (NRS) is the federally designated communication system for runaway and homeless youth in the United States. Provides free, confidential 24/7 crisis intervention, conferencing, and referrals via phone, text, chat, email, and forum for youth in crisis or considering runni
Are services at National Runaway Safeline free or low-cost?
Many community child & family services providers offer free, sliding-scale, or Medicaid-covered services. Call National Runaway Safeline at (800) 786-2929 to confirm pricing, accepted insurance, and any income requirements before your visit.
What languages does National Runaway Safeline support?
National Runaway Safeline reports providing services in: English, Spanish, 150+ via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.
Who is eligible for services at National Runaway Safeline?
National Runaway Safeline reports serving Youth 12–21, families. Eligibility can also depend on income, residency, and the specific service needed — call (800) 786-2929 to confirm before visiting.
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.