Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral)

Crisis Services — Crisis Hotlines in Oakland, California. Alameda County Behavioral Health Services ACCESS Hotline providing 24/7 multilingual psychiatric crisis support, screening, and referral to mental health and substance use services for all Alameda County residents. Available in 140+ languages. Separate Spanish-language lines available in Oakland and Hayward. Chinese and Vietnamese support available. Primary gateway to all Alameda County BHS servic

Phone: (800) 491-9099

Address: 2000 Embarcadero, Oakland, California, 94606

Website: https://www.acbhcs.org

Languages: English, Spanish, Cantonese, Mandarin, Vietnamese, and 140+ via interpreter

Services offered: Crisis support, psychiatric screening, mental health and SUD referral, mobile crisis dispatch, language access in 140+ languages

Ages served: All ages

Insurance & payment accepted: Medi-Cal, Medicare, HealthPAC, All Insurance, No Insurance OK

Good to know: 24/7/365. Spanish Oakland: (510) 535-6200. Spanish Hayward: (510) 300-3180. Chinese/Vietnamese: (510) 735-3939.

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Frequently asked questions about Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral)

How do I contact Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral)?

You can call Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) at (800) 491-9099 or visit 2000 Embarcadero in Oakland, California. Their website is https://www.acbhcs.org.

What services does Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) offer?

Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) offers Crisis support, psychiatric screening, mental health and SUD referral, mobile crisis dispatch, language access in 140+ languages. Serves All ages. Alameda County Behavioral Health Services ACCESS Hotline providing 24/7 multilingual psychiatric crisis support, screening, and referral to mental health and substance use services for all Alameda County residents. Available in 140+ languages. Separate Spanish-language lines available in Oakland and

Are services at Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) free or low-cost?

Many community crisis services providers offer free, sliding-scale, or Medicaid-covered services. Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) reports accepting: Medi-Cal, Medicare, HealthPAC, All Insurance, No Insurance OK. Call Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) at (800) 491-9099 to confirm pricing, accepted insurance, and any income requirements before your visit.

What languages does Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) support?

Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) reports providing services in: English, Spanish, Cantonese, Mandarin, Vietnamese, and 140+ via interpreter. If you need another language, ask about translation services or call 988 for free crisis support in English and Spanish.

Who is eligible for services at Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral)?

Alameda County BHS – ACCESS Hotline (24/7 Multilingual Crisis & Referral) reports serving All ages. Accepted insurance/payment: Medi-Cal, Medicare, HealthPAC, All Insurance, No Insurance OK. Eligibility can also depend on income, residency, and the specific service needed — call (800) 491-9099 to confirm before visiting.

What if I'm in crisis right now?

If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.

In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.