DC EBT Card Customer Service
Food Assistance in District of Columbia. Customer-service line for the District of Columbia EBT card used for SNAP food benefits. Call to check your balance, change your PIN, or report a lost or stolen card. If your card does not work while you are travelling outside DC, call the District's benefit office at 202-671-4460 and select option 1.
Phone: 888-304-9167
Website: https://cfo.dc.gov/service/problems-ebt-cards-district-columbia
Good to know: Phone verified from cfo.dc.gov EBT card problems page on 2026-10-06. Statewide — county = NULL so it shows for every part of the state.
Similar food assistance resources nearby
- Capital Area Food Bank — Washington, District of Columbia
- DC 211 - Food Assistance Referrals — District of Columbia
- DC SNAP — Department of Human Services Call Center — District of Columbia
- DC School and Summer Meals — District of Columbia
- DC WIC Program (Women, Infants & Children) — District of Columbia
- Feeding America - District of Columbia — Washington, District of Columbia
See all Food Assistance resources in District of Columbia
Frequently asked questions about DC EBT Card Customer Service
How do I contact DC EBT Card Customer Service?
You can call DC EBT Card Customer Service at 888-304-9167 in District of Columbia. Their website is https://cfo.dc.gov/service/problems-ebt-cards-district-columbia.
What services does DC EBT Card Customer Service offer?
Customer-service line for the District of Columbia EBT card used for SNAP food benefits. Call to check your balance, change your PIN, or report a lost or stolen card. If your card does not work while you are travelling outside DC, call the District's benefit office at 202-671-4460 and select option 1.
Are services at DC EBT Card Customer Service free or low-cost?
Many community food assistance providers offer free, sliding-scale, or Medicaid-covered services. Call DC EBT Card Customer Service at 888-304-9167 to confirm pricing, accepted insurance, and any income requirements before your visit.
Does DC EBT Card Customer Service offer services in other languages?
Call DC EBT Card Customer Service at 888-304-9167 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.