City of Chicago Department of Family and Support Services (DFSS)
Human Services in Illinois. The Community Action Agency serving Cook County under the federal Community Services Block Grant (CSBG), administered in Illinois by the Department of Commerce & Economic Opportunity. It helps low-income residents with energy bill assistance (LIHEAP) and weatherization, food, rent and housing help, employment and self-sufficiency case management, Head Start/early childhood programs, and referrals
Phone: 312-747-0200
Good to know: Phone 312-747-0200 verified from the Illinois DCEO Community Action Agency county directory (dceo.illinois.gov) on 2026-06-01. CSBG eligible entity (Community Action Agency) serving Cook County.
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Frequently asked questions about City of Chicago Department of Family and Support Services (DFSS)
How do I contact City of Chicago Department of Family and Support Services (DFSS)?
You can call City of Chicago Department of Family and Support Services (DFSS) at 312-747-0200 in Illinois.
What services does City of Chicago Department of Family and Support Services (DFSS) offer?
The Community Action Agency serving Cook County under the federal Community Services Block Grant (CSBG), administered in Illinois by the Department of Commerce & Economic Opportunity. It helps low-income residents with energy bill assistance (LIHEAP) and weatherization, food, rent and housing help, employment and self-sufficiency case management, Head Start/early childhood programs, and referrals to local aid. Call 312-747-0200 to ask about programs and eligibility.
Are services at City of Chicago Department of Family and Support Services (DFSS) free or low-cost?
Many community human services providers offer free, sliding-scale, or Medicaid-covered services. Call City of Chicago Department of Family and Support Services (DFSS) at 312-747-0200 to confirm pricing, accepted insurance, and any income requirements before your visit.
Does City of Chicago Department of Family and Support Services (DFSS) offer services in other languages?
Call City of Chicago Department of Family and Support Services (DFSS) at 312-747-0200 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.