City of Austin Health and Human Services Department
Human Services in Austin, Texas. The Community Action Agency serving Travis County under the federal Community Services Block Grant (CSBG), administered in Texas by the Department of Housing & Community Affairs (TDHCA). It helps low-income residents with energy bill assistance (CEAP/LIHEAP) and home weatherization, food, rent and housing help, employment and self-sufficiency case management, and referrals to local aid. Call 512-9
Phone: 512-972-5000
Address: PO Box 1088, Austin, Texas, 78767
Good to know: Phone 512-972-5000 verified from the Texas Dept. of Housing & Community Affairs (TDHCA) Community Affairs Subrecipient Contact List (tdhca.texas.gov) on 2026-06-01. CSBG eligible entity (Community Action Agency) for Travis County.
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Frequently asked questions about City of Austin Health and Human Services Department
How do I contact City of Austin Health and Human Services Department?
You can call City of Austin Health and Human Services Department at 512-972-5000 or visit PO Box 1088 in Austin, Texas.
What services does City of Austin Health and Human Services Department offer?
The Community Action Agency serving Travis County under the federal Community Services Block Grant (CSBG), administered in Texas by the Department of Housing & Community Affairs (TDHCA). It helps low-income residents with energy bill assistance (CEAP/LIHEAP) and home weatherization, food, rent and housing help, employment and self-sufficiency case management, and referrals to local aid. Call 512-972-5000 to ask about programs and eligibility.
Are services at City of Austin Health and Human Services Department free or low-cost?
Many community human services providers offer free, sliding-scale, or Medicaid-covered services. Call City of Austin Health and Human Services Department at 512-972-5000 to confirm pricing, accepted insurance, and any income requirements before your visit.
Does City of Austin Health and Human Services Department offer services in other languages?
Call City of Austin Health and Human Services Department at 512-972-5000 to ask about languages supported. Many providers offer Spanish-language services or interpretation. The 988 Suicide & Crisis Lifeline supports English and Spanish 24/7 (press 2 for Spanish).
What if I'm in crisis right now?
If you or someone you love is in immediate danger, call 911. For mental health emergencies, call or text 988 — the Suicide & Crisis Lifeline — for free, 24/7, confidential support. Veterans press 1; LGBTQ+ youth press 3.
In crisis? Call or text 988 for free, 24/7, confidential support. Veterans press 1. For immediate danger call 911.